Terms of service

Terms of Service

  1. Overview These Terms of Service govern your use of the Aura & Oak Home website and the purchase of products from our store. By placing an order, you agree to these terms.

  2. Our Products All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the actual item.

  3. Pricing & Payment All prices are displayed in GBP and are inclusive of VAT where applicable. We reserve the right to update prices at any time. Payment must be made in full at the time of purchase.

  4. Shipping & Delivery We ship to the UK and selected international destinations. Delivery times are estimates only and are not guaranteed. For full details, please refer to our Shipping Policy.

  5. Returns & Refunds We want you to love your purchase. If you're not satisfied, please refer to our Return & Refund Policy for full details on how to return an item.

  6. International Orders International customers are responsible for any import duties, taxes, or customs fees applicable in their country. Aura & Oak Home accepts no liability for delays caused by customs processing.

  7. Intellectual Property All content on this website, including images, text, and branding, is the property of Aura & Oak Home and may not be reproduced without permission.

  8. Limitation of Liability Aura & Oak Home shall not be liable for any indirect or consequential loss arising from the use of our products or website beyond the value of the original purchase.

  9. Governing Law These terms are governed by the laws of England and Wales.

  10. Contact For any questions, please contact us through our website.